Shipping policy
Shipping Cost
Regular Shipping:
If your order doesn't meet the free shipping threshold, the shipping cost is $6.99
Free Shipping Over $79.99
FedEx/Other Express Mail: $38 for 1 order.
Free FedEx Shipping Over $250
Shipping Time
Regular Shipping(Yunexpress) :
It takes around 5 to 12 business days to US, 5 to 15 business days to Australia, Germany, UK, New Zealand, France and Italy.
It may take longer than 15 business days to other countries.
FedEx/Express shipping:
Usually, it takes around 3 to 9 business days.
Order Processing Time:
Usually it takes around 3 to 5 business days to process your order.
But for custom made items, it may take more than 15 days.
Tracking number provided, so you can always locate your order
Regular Shipping tracking link: http://www.17track.net/en/
Fedex Tracking link: www.fedex.com
DHL tracking link: www.dhl.com
USPS tracking url: www.usps.com
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Customs Fee
You may be charged customs fee, due to your country's rule. Customers are responsible for the customs fee.
However, we will help customers clear the customs, by proving all the info needed asap.
Failed to receive the package?
Packages may fail to reach you after shipment, due to reasons below:
1. Packages may get stuck on the way. We track the package after shipment. If this happens, we will contact the post office and rush the package. We may arrange shipment again if the package goes to slow.
2. Packages delivered, but signed by your family or neighbor. In this case, you could find the package by asking your family or neighbor for help.
3. Tracking shows delivered, but you don't receive the package. Please contact and we will provide you with the local post station info, such as phone number, to help you find the package asap.
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If you have any questions or advice, please contact us at:
Email address: support@doodadery.com
Contact name: Austin